Superloop 1000/50

Location: North Kellyville

Hi all Been with superloop for quite sometime now. Even upgraded to the 1000/50 because of the discount codes I was getting so I end up paying like $69 monthly

But as of late im not even getting pass the 500mb download. Not sure if i need to get an eero to help boost the signal in the house. (PS5 always gets messages that wifi connection lost).

Tried to phone superloop but they are always busy to speak to and been like that for the last 2 weeks.

Reckon I should swap or really get through to superloop to see why I'm not getting my speed.