Warning about plastic surgeon doctor P.Daniel Ward in Salt Lake City
Hey Utahns, I wanted to share my experience with Dr. Preston Ward at Ward MD in Salt Lake City. I had scheduled a surgery with him, paid $10,000 in full, but after learning that his medical license is on probation for three years, I decided to cancel. His office never disclosed this to me, and when I requested a refund, they refused to return any of my money—even though they had not provided any services.
“Why is his license on probation?”
According to the Utah Division of Professional Licensing (DOPL), Dr. Ward:
Was charged with domestic violence and unlawful detention (while charges were later dropped, this led to an investigation into his medical practice). Also controlled substance misuse.
Violated the terms of a legal agreement by performing restricted surgeries when he was explicitly told not to operate.
Failed to comply with required supervision and restrictions during an active investigation, which contributed to his three-year probation.
“A few key things to note about my experience:”
His office accidentally texted me to book surgery, which in hindsight seemed suspicious. I now believe they were reaching out to past inquiries due to struggling business.
His office billed my insurance $485 for a medical visit I never had—this was supposed to be a free virtual consult, and I was never evaluated in person.
Their refund policy seems predatory. In 2020, they only kept 10% of a canceled surgery fee. Now, they refuse refunds entirely.
The office manager, Lisa, was dismissive when I called about my concerns. When I mentioned his probation, she told me to “get educated” and that his charges had been dropped (they weren’t—his probation is still active).
As an operating room nurse, I work with many surgeons, and multiple colleagues told me I made the right call by canceling. If I had known about his probation and violations, I never would have booked a procedure with him.
I wanted to share this experience so others can make an informed decision before scheduling surgery with him. If anyone else has had a similar experience, I’d love to hear from you.