Lawyers in Dubai - travel report with expired EID

Hi guys. Any lawyer here who can help me regarding my sister’s situation.

Question: How can I get her UAE travel report since her EID has already expired?

Back story: My sister left UAE for good. Before resigning, her boss (local owner of a law firm in Dubai) promised her that she will receive her gratuity by bank transfer. My sister trusted him because (1) they have a good relationship and (2) she’s been working for him for 7 years. To make it short, her boss never paid her and communication’s already blocked off.

I am processing her labor complaint on her behalf with all documents submitted to the labor officer except the UAE travel report. It’s taking a while cause labor officer would ask for additional documents from time to time.

Labor officer told me to contact Amer Center. Amer Center said it is not within their scope since EID is expired. They then transferred me to the immigration. I reached out to the immigration and they said the same thing because EID is expired.

Now I don’t know where and how will I be able to get her travel report.

In case anyone of you had prior experience/knowledge about this, please help me on this. Thank you 🙏🏼