Beware of Gemini putting security hold on your account

As many others have mentioned in this sub, Gemini is slow and tardy with responding to emails especially when they put a security hold on your account when withdrawing crypto.

My withdrawal request of Bitcoin from Gemini to a self-hosted and whitelisted wallet triggered a security hold. It has been days and I have not received any updates after submitting a selfie with my ID and piece of paper with a number as a KYC document, and answering their questions about how I found out about Gemini and to prove ownership through documentation of the self-hosted wallet address.

This experience has made me reconsider if it's worth staying with Gemini.

This is a warning to those considering depositing funds into Gemini - keep in mind that it may be difficult to get your funds out.